Chick-fil-A: From Humble Beginnings to Chikin Nation

As part of our Dealer Installs series, we’ve invited our dealers to share some of their new and exciting Future POS installations. Today’s post looks at Chick-fil-A, located in Houston, Texas and installed by Future POS authorized dealer, Houston POS Solutions.

Everyone knows their trademark cows and with their delicious sandwiches, crispy waffle fries, and perfectly sweetened sweet tea – who can say no?

Originally opened in 1946, by Truett Cathy, as the Dwarf House in Hapeville, Georgia, Chick-fil-A got its start as the delicious and customer-friendly restaurant we know today. Founded on strong moral and ethical values, Chick-fil-A strives to provide its customers with not only a better experience, but also, a healthier one. In fact, in March of 2014, Chick-fil-A made the commitment to its customers to begin serving only antibiotic free chicken in every restaurant by 2019. As anyone who has eaten there can tell you, it’s not just a sense of social responsibility that makes Chick-fil-A different from other restaurants, it’s their delicious chicken and healthy meal alternatives for each and every customer that make every location a success.

One of the newest additions to the Chick-fil-A franchise resides inside the JPMorgan Chasetower, attached to the Houston Tunnel System. A network of underground tunnels, connecting more than 95 city blocks, the Downtown Tunnels provide access to many of downtown Houston’s sites and sounds and increase traffic in the JPMorgan Chasetower. One of the keys to Chick-fil-A’s success at its newest location is the staff’s ability to provide quick and efficient service to large numbers of customers in very short periods of time.

Because of this high customer volume, Houston POS Solutions installed five point-of-sale terminals to serve customers even more quickly and efficiently. The five terminals are connected to three kitchen display units which display orders for workers in the kitchen, allowing them to see items in real-time, as they are ordered. Point of sale terminals can be updated on site using the Back Office unit to make any necessary changes to the system. The simple setup packs a powerful punch, keeping Chick-fil-A’s customers satisfied and proving that Future POS can handle every install, big or small.

You can see the store’s hours and location, as well as view Chick-fil-A menu by visiting their website at You can also follow them on Facebook or Twitter.

For more information on working with Houston POS Solutions or our other authorized Future POS dealers, use the Contact form on our home page to submit your location information and installation needs. We’ll put you in contact with a local dealer who can answer all of your point-of-sale questions and find the system that best suits your needs.


Promotional images courtesy of the Chick-fil-A Press Room


Written by Teresa Glasgow, Technical Writing Specialist, Future POS, Inc.